Even introverted CEOs sometimes need to speak loudly
The archetypal CEO leads with charisma and gregariousness, but not all effective executives share the same personality traits—and there can even be advantages to introversion.
U.S. pilot wages are rising fast & Air Canada pilots seeking to keep pace
In recent years, airline pilots in the U.S. have received impressive wage increases—40% at United and 34% at Delta. But the wages of Canadian pilots haven’t kept up, and the Air Line Pilots Association union has been pushing for a contract that puts Air Canada pilots’ wage increases closer to those of their American peers. The union and the airline have reached a tentative agreement of a 26% pay bump, followed by a 4% raise each of the next three years.
At Schneider Electric Canada, diversity drives innovation
Diversity is an essential ingredient in innovation, according to Emily Heitman, President of Schneider Electric Canada, the subsidiary of the global energy management firm. Diversity, equity and inclusion (DEI) programs can provide mentoring opportunities and improve the effectiveness of recruitment efforts, Heitman tells Professor Karl Moore in an interview for Forbes.
Chinese strategic consultancy looks to work of Prof. Henry Mintzberg to understand domestic context
Shanghai-headquartered KMIND provides strategic consulting advice to billion-dollar companies. Its success is built on a blend of both Eastern and Western philosophies, according to President Noah Xie. “Utilizing Eastern wisdom doesn’t mean we can get rid of the Western theories,” says Xie in a Forbes interview with Professor Karl Moore.
McGill alumni most likely to reach the C-suite
There is no single path to the C-suite, but getting a McGill education can help. Among Canadian university graduates, McGill alumni are the most likely to become CEOs, according to research by Immerse Education, a UK provider of academic enrichment programs. According to data drawn from LinkedIn, more than 9,600 McGill alumni are currently chief executives or have held a CEO role in the past.
CEO Series podcast shares insights from business leaders
To succeed in business, you need to win the hearts of the people, says Noah Xie, the founder and president of KMIND, a strategic consultancy headquartered in Shanghai. It’s a lesson that Xie took from The Art of War, an ancient Chinese military text by Sun Tzu.
Higher costs for airlines are squeezing small carriers, driving up prices
High prices for flights and package tours are forcing some would-be travelers to reconsider their vacation plans. Air carriers’ fuel costs are high, and employee salaries have had to increase to keep pace with inflation.
Formula drivers are celebrities, but many shy away from the limelight
Formula One drivers are undoubtedly celebrities, but many prefer to stay out of the spotlight. According to Professor Karl Moore, while many sports involve team efforts, F1 drivers face the unique challenge of competing solo, even against teammates. Despite the fame, many are introverts who have dedicated their lives to their passion, often sacrificing a typical adolescence for their sport.
A combination of introverted and extroverted traits helps leaders strike the right balance
Extroverted people often take naturally to leadership roles – but they don’t always do enough listening. Introverted leaders may listen more, but sometimes lack the ability to inspire. A combination of the two personality types could yield the best results, according to Associate Professor Karl Moore.
The Hot Cities World Tour explores Egypt and Morocco
Since its inception in 2009, McGill's annual Hot Cities of the World Tour has taken undergraduates, graduates, alumni, and professors to the frontier of our increasingly globalized world. This year, the 13th iteration of the tour visited Egypt and Morocco – two of the largest and most important economies in Africa, and critical gateways to Europe and the Middle East.
Air Canada and WestJet both increase checked bag fees
In February, WestJet announced it was increasing fees for checked bags. Shortly after, Air Canada followed suit. Both airlines now charge between $35 and $42 for the first checked bag on economy fares. Though now common throughout the industry, it was only in 2014 that Canada’s major airlines introduced checked bag fees. “It’s a business,” says Prof. Karl Moore. “You’re leaving money on the table if you don’t do it.
Airfares are going down, but additional fees can offset any savings
Airfares are getting cheaper in Canada, but that doesn’t necessarily mean youĂŰĚŇ´«Ă˝appl pay less when you fly. In late 2023, WestJet introduced a $10 surcharge for checking bags with agents instead of online. Then, in February 2024, it increased checked bag fees for economy passengers on domestic flights. Low fares help attract customers, but the added fees can drive up the final bill substantially.
Failure of Lynx Air illustrates challenges of Canadian market
In February 2024, the low-cost carrier Lynx Air announced it was filing for creditor protection and would cease operations, with just a few days’ notice to its ticket holders. The airline had significant overlap with Air Canada’s routes and never managed to gain a foothold in the market. “It’s a difficult environment for airlines to make money in Canada,” says Prof.
Better listening can be a strength for introverted leaders
There is a long-held bias against introverted people in leadership roles, but introverted leaders can excel, especially when they’re leading a proactive team. One of the major strengths of introverts is their ability – and willingness – to listen. Introverted leaders often choose to wait before expressing their ideas, avoiding the need to dominate every conversation, as highlighted by Prof. Karl Moore in Forbes.com.
