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GLIS 622 Information Service Personnel (3 credits)

Note: This is the 2011–2012 edition of the eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or click here to jump to the newest eCalendar.

Offered by: Information Studies (Faculty of Education)

Administered by: Graduate Studies

Overview

Library & Information Studies : An examination of key issues in human resource management for service provision in libraries and information centres. Topics include reengineering for service quality, human resource planning, hiring policies and human rights, staff training and development, performance appraisal supervision, staff motivation, occupational health and safety, negotiation and conflict management.

Terms: This course is not scheduled for the 2011-2012 academic year.

Instructors: There are no professors associated with this course for the 2011-2012 academic year.

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