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Overview
Business : The objective is to help learners develop effective interpersonal skills. Emphasis is placed on the following areas: communication styles, emotional intelligence, conflict resolution, working with teams and influencing others, workplace diversity and intercultural communication, presentation skills, and facilitation skills. As a result of acquiring and developing these interpersonal skills, learners can increase their overall professional effectiveness.
Terms: Fall 2016, Winter 2017, Summer 2017
Instructors: Hunter, James Beatty; Abbott, Robert William (Fall) Hunter, James Beatty; Abbott, Robert William (Winter) Hunter, James Beatty; Abbott, Robert William (Summer)
NOTE: 30 hours of classroom instruction plus approx.15 hours of course readings and assignments.