Note: This is the 2016–2017 edition of the eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or click here to jump to the newest eCalendar.
Program Requirements
**This program is currently not offered.**
The Professional Development Certificate in Aviation Management Consulting is aimed at individuals who wish to pursue a career either as independent consultants or within a major consulting firm. Emphasis is placed on the following subjects: consulting process; consulting methodologies and tools; ethics of professional practice; aviation project management; sustainable change; interpersonal skills; and key aviation industry issues. This program fulfills the educational requirements for Certified Management Consultant (CMC) professional designation administered by the Canadian Association of Management Consultants.
Required Courses (25.5 CEUs)
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CBUS 120 Fundamentals of Management Consulting (6 CE units)
Overview
Business : Using a practical approach, this course covers the fundamental knowledge, methodologies, tools, techniques and standards for the professional management consultant, the five stages of the consulting process, as well as working as part of a consulting team. This course is valuable to anyone who wants to deliver superior service to their clients, or is considering pursuing the CMC designation. This is the keystone course for the Professional Development Certificate in Management Consulting.
Terms: Fall 2016
Instructors: Lainey, Pierre (Fall)
30 hours of classroom instruction plus approx. 30 hours of course readings and assignments
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CBUS 216 Interpersonal Skills for Professionals (4.5 CE units)
Overview
Business : The objective is to help learners develop effective interpersonal skills. Emphasis is placed on the following areas: communication styles, emotional intelligence, conflict resolution, working with teams and influencing others, workplace diversity and intercultural communication, presentation skills, and facilitation skills. As a result of acquiring and developing these interpersonal skills, learners can increase their overall professional effectiveness.
Terms: Fall 2016, Winter 2017, Summer 2017
Instructors: Hunter, James Beatty; Abbott, Robert William (Fall) Hunter, James Beatty; Abbott, Robert William (Winter) Hunter, James Beatty; Abbott, Robert William (Summer)
NOTE: 30 hours of classroom instruction plus approx.15 hours of course readings and assignments.
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CBUS 220 Professional Ethics in Management and Consulting (4 CE units)
Overview
Business : This course deals with the ethical decision process in the business context. It helps students understand various ethical systems and norms of behaviour and draw conclusions as to the right, proper and just decisions and actions in the face of moral dilemmas. It also covers the legal and ethical liabilities and responsibilities of a management consultant in both private and public organizations. Through readings, case studies, discussions and projects, the course explains how to avoid and resolve ethical dilemmas often faced by a management consultant.
Terms: Winter 2017
Instructors: Lainey, Pierre (Winter)
20 hours of classroom instruction plus approx. 20 hours of course readings and assignments
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CBUS 221 Leading Sustainable Change (6 CE units)
Overview
Business : This course explores issues related to change management including models of change management, keys to successful change processes, change leadership structures, common change management techniques, integrating change management considerations into consulting programs and proposals, choosing the intervention and getting client buy-in. A substantial proportion of the class time is devoted to discussions, role-plays, case study exercises, and participant-facilitated discussions.
Terms: Fall 2016, Winter 2017
Instructors: Campbell, Elizabeth (Fall) Campbell, Elizabeth; Hunter, James Beatty (Winter)
30 hours of classroom instruction plus approx. 30 hours of course readings and assignments
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CBUS 226 Aviation Project Management (5 CE units)
Overview
Business : The objective of this course is to provide aviation industry professionals with a solid project management methodology. Participants will use their own aviation projects to apply concepts taught throughout the course. Emphasis is placed on the following areas: project management concepts and definitions, project management process groups and knowledge areas, definition and content of a project charter. Participants learn how to prepare a project plan using MS Project 2010 software in a ‘hands-on’ laboratory setting.
Terms: This course is not scheduled for the 2016-2017 academic year.
Instructors: There are no professors associated with this course for the 2016-2017 academic year.
35 hours of classroom instruction plus 15 hours of readings and assignments
Complementary Course (3.5 - 5 CEUs)
One course from:
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CBUS 217 Dynamic Pricing and Revenue Management (3.5 CE units)
Overview
Business : This course focuses on airline passenger demand; seat inventory control; spoilage and spillage management; expected Marginal Seat Revenue (EMSR); scheduling and capacity adjustments; low-cost carrier revenue management. Through business cases and practical examples, participants will examine the key factors affecting airline performance and the revenue management methods used to measure and control them.
Terms: This course is not scheduled for the 2016-2017 academic year.
Instructors: There are no professors associated with this course for the 2016-2017 academic year.
24 hours of classroom instruction plus 10 hours of readings and assignments
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CBUS 218 Airport Commercial Management (5 CE units)
Overview
Business : Modern airports are self-sustained complex businesses with revenue targets. The global airport infrastructure will need an investment of $350 billion USD for improvements and expansion in the next decade. Since most governments cannot finance this massive development, airports must become more commercially driven to meet the demand.
Terms: This course is not scheduled for the 2016-2017 academic year.
Instructors: There are no professors associated with this course for the 2016-2017 academic year.
35 hours of classroom instruction plus 15 hours of readings and assignments
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CBUS 219 Fuel Efficiency and Conservation (3.5 CE units)
Overview
Business : This course focuses on the following areas: efficient fuel management and operational costs; improvement of on-time performance while decreasing operational costs; optimization of cost index capabilities; fuel efficiency program evaluation tools; fuel tracking: fuel management information systems; fuel conservation; dynamic cost index optimization; fuel efficiency audit.
Terms: This course is not scheduled for the 2016-2017 academic year.
Instructors: There are no professors associated with this course for the 2016-2017 academic year.
24 hours of classroom instruction plus 10 hours of readings and assignments
School of Continuing Studies—2016-2017 (last updated Aug. 26, 2016) (disclaimer)