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Program Requirements

Le certificat en gestion des services de santé et des services sociaux permet aux étudiants d'acquérir des connaissances de base intégrées en gestion des services de santé et des services sociaux. Ce programme vise le développement des compétences requises dans la gestion quotidienne de la prestation de services, tenant compte à la fois du volet humain et de la performance organisationnelle.

Cours obligatoires (30 Unités)

• CGMG 210 Fundamentals of Project Management (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  Gestion générale : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.

  Terms: Automne 2021, Hiver 2022, Été 2022

  Instructors: Gauthier, Sylvain; Abbott, Bob (Fall) Nizov, Alexander; Chasse, Andrew; Corbeil, Linda (Winter) Chasse, Andrew (Summer)

  • Restrictions: Open to students currently in a program. Not open to Special Students.

  • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.

• CHLC 351 Foundations of Health and Social Services Systems (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  Santé : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.

  Terms: Automne 2021

  Instructors: Robinson, Beverley (Fall)

• CHLC 410 Fundamentals of Health and Social Services Info Systems (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  Santé : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.

  Terms: Hiver 2022

  Instructors: Yazdanpanah, Marjan (Winter)

  • Corequisite: CHLC 351.

• CORG 225 Foundation of Organizational Behaviour and Administration (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  Comportement organisationnel : This course covers diverse theories and applications such as perception, motivation, decision-making, team dynamics, negotiation, conflict management, leadership, and organizational culture. Levels of analysis are on the individual, team and organizational level.

  Terms: Automne 2021, Hiver 2022, Été 2022

  Instructors: Sylvain, Nathalie-Michele; Kennedy, George (Fall) Sylvain, Nathalie-Michele (Winter) Kennedy, George; Sylvain, Nathalie-Michele; Malo, Kit (Summer)

• CORG 415 Leading Teams in Organizations (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  Comportement organisationnel : An overview of leadership theories and models related to the management of teams in organizational settings. Topics such as team dynamics, underlying factors to successful and ineffective teamwork, strategies for supporting managers in improving team performance and team building will be addressed. In addition, practical strategies and leadership skills for leading teams will be applied and developed.

  Terms: Automne 2021, Été 2022

  Instructors: Di Maulo, Sonia (Fall) Hunter, James Beatty; Di Maulo, Sonia (Summer)

  • Restriction: Not open to students who have taken or are taking ORGB 420.

  • Prerequisite(s): MGCR 222 or CORG 225

  • This course will be held on May 2nd, 3rd, 4th, 5th, 6th, 7th, 9th, 10th, and 11th.

  • Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.

• CORG 416 Leading Change in Organizations (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  Comportement organisationnel : An overview of theories and models on leading and managing organizational change. Topics such as leaders spearheading change, the change process, preventing and addressing resistance to change, and creating consensus and buy-in will be covered. Change models, theories and techno-structural methods will be applied using contemporary Canadian case studies.

  Terms: Automne 2021, Hiver 2022, Été 2022

  Instructors: Di Maulo, Sonia (Fall) Sylvain, Nathalie-Michele (Winter) Saggers, Robert E (Summer)

  • Restriction: Not open to students who have taken or are taking ORGB 421

  • Prerequisite: MGCR 222 or CORG 225

• CPAG 220 Fundamentals of Public Finance, Budgeting and Reporting (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  CPAG : Covers public finance; characteristics of budgeting; public funding; basics of fiscal analysis; concepts and terminology in financial reporting; cash management, monitoring and evaluation of budget performance.

  Terms: Automne 2021, Été 2022

  Instructors: Lapointe, Deirdre (Fall) Rannou-Stanley, Clémence (Summer)

• CPAG 225 Foundations of Public Regulations and Ethics in Public Sector (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  CPAG : Fundamental elements of the Canadian legal system; legal environment of Canadian public administration, law, institutions and processes; principles of public sector ethics; relationship between ethics, accountability and good governance.

  Terms: Hiver 2022

  Instructors: Guay, Hélène (Winter)

• CPAG 300 Lean Operational Practices in Public Services (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  CPAG : Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.

  Terms: Hiver 2022, Été 2022

  Instructors: Therrien, Serge (Winter) Gauthier, Marie-Paule (Summer)

  • This course will be held on June 13, 14, 15, 16, 17, and 18.

  • Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.

• CPRL 221 Professional Communication and Networking (3 unités)

  Offered by: Développement de carrière et perfectionnement professionnel (École d'éducation permanente)

  Vue d'ensemble

  Relations publiques : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.

  Terms: Automne 2021, Été 2022

  Instructors: MacGregor, Jane; Walsh, Brendan (Fall) Walsh, Brendan (Summer)